PRIVACY POLICY

AJO Trades, operated by Alexander Jinseo Oh, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at ajotrades.com, submit forms, or use our services.

By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website (contact forms, application forms, lead forms, appointment booking forms);
• Communicate with us via email, phone, text message, or chat;
• Register for an account or enroll in our programs;
• Participate in surveys, contests, or promotions;
• Request customer support or assistance.

This information may include:

• Name and contact information (email address, phone number, mailing address);
• Demographic information (age, location, timezone);
• Trading experience and financial background (if applicable);
• Payment information (processed securely by third-party payment processors);
• Any other information you choose to provide in communications with us.

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• Device information (IP address, browser type, operating system, device type);
• Usage data (pages visited, time spent on pages, links clicked, referring URLs);
• Cookies and similar tracking technologies (see Section 5 below).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services - Delivering educational content, processing enrollments, and enhancing user experience;
• To communicate with you - Sending text messages, emails, and phone calls as described in our Terms of Service, including marketing messages, appointment reminders, service updates, and customer support;
• To process transactions - Processing payments and managing your account;
• To personalize your experience - Tailoring content and recommendations to your interests;
• To analyze and improve our website - Understanding how users interact with our website to improve functionality and content;
• To comply with legal obligations - Meeting regulatory requirements and responding to lawful requests;
• To protect our rights - Preventing fraud, enforcing our Terms of Service, and protecting the security of our website and users.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

• Service Providers - We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., email marketing platforms, SMS providers, payment processors, web hosting, analytics). These providers are contractually obligated to protect your information and use it only for the purposes we specify;
• Legal Requirements - We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others;
• Business Transfers - If AJO Trades is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy;
• With Your Consent - We may share your information with third parties when you have given us explicit permission to do so.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity and improve your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

Types of cookies we use:

• Essential cookies - Necessary for the website to function properly;
• Analytics cookies - Help us understand how visitors use our website;
• Marketing cookies - Track your browsing habits to deliver relevant advertising.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Privacy Rights and Choices

You have the following rights regarding your personal information:

• Access and Portability - You may request a copy of the personal information we hold about you;
• Correction - You may request that we correct inaccurate or incomplete information;
• Deletion - You may request that we delete your personal information, subject to certain legal exceptions;
• Opt-Out of Communications - You may opt out of receiving marketing emails by clicking the "unsubscribe" link in any email. You may opt out of text messages by replying "STOP" to any message. See our Terms of Service for full opt-out instructions;
• Do Not Track - Some browsers have a "Do Not Track" feature. Currently, we do not respond to Do Not Track signals.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on this page with a new "Last Updated" date. Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

AJO TRADES

Email: [email protected]

Website: ajotrades.com